Skip to main content
Top of the Page

Program

DAY 1 - WEDNESDAY (TRAINING DAY)

9:30 - 10:00

REGISTRATIONS OPEN / EXHIBITOR SHOWCASE

 

10:00 - 1:00
(incl. morning tea)

Beginner Stream | iMIS in a day! For new users and managers to get a 360’ training across iMIS.
Presented by Michelle Lelempsis - Causeis (Host), and Ash Hunt - Causeis

Are you a new iMIS user, manager or simply wanting to learn the full capabilities of iMIS? Join us in this training session “iMIS in a day” where you will have access to learn the full suite of iMIS functionality, features and understand the purpose of the core modules of iMIS. We will also throw in some break-away sessions for discussing the conference agenda and networking with other delegates! By participating in this training you will leave having covered the following topics and learning objectives; 

1. Learn the fundamentals of iMIS Staff Sites adding new records, updating existing and understanding what data is available 
2. Explore the iMIS Dashboards to see how your association is performing 
3. Running and creating a new report on your member or donor data with the inbuilt iMIS reporting tool – iQA 
4. Understanding the financials of iMIS – batching, reports and managing your General Ledger account codes 
5. Adding and creating new staff users 
6. Navigating events and registering delegates to an event 
7. Creating a new email template and using to send to a group or individual record 
8. Ordering a merchandise product for a customer 
9. Updating your membership pricing, and processing a membership billing 
10. Oh no – I need help! With resources available from NiUG and ASI where should you go to get help

TRAINING STREAM BEGINNER
LEVEL
   

Data and Reporting Stream | Data and Reporting Master Class
Presented by Kati Reti - Integr8tiv (Host), Newlin Jolme - Integr8tiv, and Conrad Henley-Calvert - Millpost Technologies

iMIS has all of your data - but how do you report on it? This masterclass will show you all you need to know to build your own reports in iMIS.

The objectives of this session are:

1. Understanding Business Objects / where is my data
2. Introduction to IQA
3. Build your own Business Object
4. Filters - Static and Dynamic
5. Simple and Complex Joins
6. Adding data to RiSE

TRAINING STREAM DATA AND REPORTING
LEVEL

Events/Rise Stream | Events Master Class
Presented by Melissa Mack - Intuitive Business Concepts (Host), Brandi Barber - Computer System Innovations, and Doug Morris - Computer System Innovations

Are you new to events? How about someone who knows there way around events in the desktop but are yet to explore the staff site functionality for events? Or - are you an events guru who wants to see what else is possible? This master class is for you!

By participating in this training you will leave having covered the following topics:

1. Setting up an Event (from scratch, using templates, copying)
2. Event Pricing complications including Group Pricing in desktop
3. View Event dashboard examples
4. Event Questions and built in reports
5. Complications with events

TRAINING STREAM EVENTS
LEVEL
 
 

1:00 - 1:45

LUNCH / EXHIBITOR SHOWCASE

 

1:45 - 4.45
(incl. afternoon tea)

Beginner Stream cont....
Outcomes as per the description from the morning session.

Data and Reporting Master Class cont....
Outcomes as per the description from the morning session.

Events/RiSE Stream | RiSE Master Class
Presented by Leo Papageorgiou - Pseudo Code (Host), and Bilal Jeewa - Pseudo Code

Now that you've setup a complicated event - how about showcasing it with its own mini-website? You can do this within iMIS with the use of RiSE Content Management System. This masterclass will examine how to build one based on examples that come built into iMIS.

The objectives of this session are:

1. Learn how to copy an out of the box demo site
2.  Configure site maps for your site
3. Choose which iParts and Layouts to use
4. Allow people to register for your event

TRAINING STREAM EVENTS
LEVEL
 
 

5:00 - 7:00

WELCOME RECEPTION

 

DAY 2 - THURSDAY

8:30 - 9:00

REGISTRATIONS OPEN / EXHIBITOR SHOWCASE / TEA AND COFFEE

 

9:00 - 10:15

Welcome to conference
Presented by Marni Bradley, Chair - NiUG Asia Pacific

Welcome to the 13th NiUG Discovery Conference at the Adelaide Convention Centre. Be inspired and motivated by your fellow iMIS users and partners to discover how organisations are using iMIS, driving performance improvement and planning for the future.

ASI update and Great Things Award
Presented by Colin Bryant, Country Manager - ASI, and Jeff Spring, Senior Product Manager - ASI

Learn about latest new features in iMIS 20 and where the product is heading in the future with the next major release right around the corner. Plus, see examples of outstanding RiSE websites in our Annual RiSE Great Things Awards.

 

10:15 - 11:00

Keynote - Power of community and agility - the next generation association
Charles Cameron, CEO - Recruitment, Consulting and Staffing Association Australia & New Zealand

Engagement is not just a buzzword. It’s a critical element of ensuring your association is sustainable and future fit. Being an agile and responsive association of the future, means building and responding to your community in ways that promote genuine connection and meaning for your members. If you can build your community, you can harness the power of your community across all aspects of your strategic purpose and achieve results that far exceed your size and resources. RCSA has been on a path of self-discovery and re-invention over the past three years, and the power of community has been demonstrated through our growth, achievements and increasing influence. Critical in this process has been increasing our direct meaningful engagement with members, and empowering and supporting our members to grow their communities. RCSA’s purpose is to Lead in the World of Work and we firmly believe that through leadership, and empowerment of our members, we will improve lives, communities and the economy.

11:00 - 11:30

MORNING TEA / EXHIBITOR SHOWCASE

 

11:30 - 12:30

iMIS Marketplace
Our partners are the life blood of NiUG Asia Pacific. Come and listen to their "elevator pitch" and vote for your favourite!

 

12:30 - 1:15

LUNCH / EXHIBITOR SHOWCASE

 

1:15 - 2:15

Presentation
Learn how to bend and twist RiSE using JavaScript, CSS, & HTML
Presented by Dempsey Woodley - Zephyr Consulting

Do you wish you could make RISE display content in different ways? Learn how to Bend and Twist iMIS RiSE to suit your needs using a variety of tools such as Javascript/Jquery and CSS as well as custom iParts
TRACK TECHNICAL
LEVEL
   
Presentation
Process Automation Plus Case Studies
Presented by Leo Papageorgiou - Pseudo Code

Process Automation entails much more than simply automating emails. During this session see how others are using it to enhance their use of iMIS and to effectively personalize IQA results, format as HTML or to personalize content.
TRACK GENERAL
LEVEL
Presentation
Fundraising in iMIS 101
Presented by Dr Robert Lane - Lane Services

With so many organisations getting into Fundraising. It is important to know the terms and mechanics. Learn what a fund is, a campaign, an appeal. Find out what you need to know to start fundraising.
TRACK PRODUCT
LEVEL
 
 

2:15 - 3:15

Presentation
iMIS Form Builder
Presented by Jeff Spring, Senior Product Manager - ASI

Being able to create user definable forms with RiSE has been one of the most requested enhancement requests. ASI Development is embracing Sonic Forms and making it apart of the iMIS offering. See firsthand the new iMIS Forms and how they may benefit your staff and constituent interaction with your RiSE site(s).
TRACK TECHNICAL
LEVEL
 
Presentation
Dashboards for Business Intelligence
Presented by Kati Reti - Integr8tiv

What should you be doing with dashboards to make your life easier and improve business decision making? Are you using the out of the box dashboards or have you started to build your own? This session will examine the reasons why you should build your own dashboards and how they can help your staff understand the data in your system.
TRACK GENERAL
LEVEL
 
Presentation
Communications from iMIS (Standard and Plus)
Presented by Stephanie Tisch - C Systems Global

Understand functionality in Communications Suite to target, communicate and track emails to your members or donors. Learn how to use the Communication Suite for emails to your members, donors and prospects. We will explore how to develop templates, email groups and send emails.
TRACK PRODUCT
LEVEL
 

3:15 - 3:45

AFTERNOON TEA / EXHIBITOR SHOWCASE

 

3:45 - 4:45

Presentation
Selling in iMIS - What's new in staff site?
Presented by Conrad Henley-Calvert - Millpost Technologies

Unsure how to set up Orders so you can use them in the Staff Site? In this session, learn how to set up basic controls as well as how to optimize some iParts to help upsell and cross sell your products. This session will also cover electronic order fulfilment including selling PDFs / Webinars etc and ideas for using Process Automation Plus to improve the customer experience with online orders.
TRACK GENERAL
LEVEL
 
Presentation
Am I ready for iMIS Cloud? What does it mean to be ready?
Presented by Jeff Spring - ASI, and Dempsey Woodley - Zephyr Consulting

This session will explore what you need to do to be ready for iMIS Cloud by examining functionality that has been moved across from the desktop, and what barriers may exist for your organisation.
TRACK TECHNICAL
LEVEL
Presentation
Advanced Process Automation - Using alerts to personalise your member experience
Presented by Ash Hunt - Causeis

Process Automation Alerts help you stay proactive and keep on top of your organisation’s key processes. Using separate alerts for staff and members, you can ensure nothing slips through the net and your data is well maintained. This session will take you through the process of creating customised alerts, and demonstrate the benefits this can provide for your organisation using a range of real-world examples.
TRACK PRODUCT
LEVEL
 

5:30

PRE DINNER DRINKS - SPONSORED BY HIGHER LOGIC

 

6:30

CONFERENCE DINNER

 

DAY 3 - FRIDAY

8:30 - 9:30

TEA AND COFFEE

 

9:30 - 10:30

Presentation
RiSE and Shine - creative ideas for your website / member portal
Presented by Leo Papageorgiou - Pseudo Code

Does your member portal provide your members with a chance to be engaged with your organisation? Do you simply allow them (or maybe not even!) to update their details and renew? What if you could present information to them that was relevant to their membership journey with your association? This session explores some creative ways of doing this with out of the box tools using real world examples.

TRACK TECHNICAL
LEVEL
   
Presentation
Event Management in Staff Site to maximise registrations
Presented by Stephanie Tisch - C Systems Global

So you know how to create an event in iMIS. How do you give it that "wow" factor?  What can you do to simplify your registration? What can you do to give your attendees more control? What reporting should you implement? What about automations and reminders?
TRACK GENERAL
LEVEL
   
Presentation
iMIS Analytics in the Cloud
Presented by Jeff Spring, Senior Product Manager - ASI

All the transactions and interactions that have been collecting in iMIS aren’t worth much if you can’t get it out and turn it into actionable intelligence. Learn how to use the newest reporting tool will be available within iMIS to improve business performance.
TRACK PRODUCT
LEVEL
   

10:30 - 11:00

MORNING TEA / EXHIBITOR SHOWCASE

 

11:00 - 12:30

Workshop
Dues Billing - new ways of doing old things
Presented by Melissa Mack- Intuitive Business Concepts

With the move away from iMIS Desktop, there are new ways of setting up and processing membership dues. This session will explore the features of iMIS 20.3 beyond for dues billing and provide real world examples of how we can implement "new ways of doing old things" in billing.
TRACK GENERAL
LEVEL
   
Workshop
Member Engagement Scoring – Starting your Journey!
Presented by Michelle Lelempsis - Causeis

Thinking about engagement scoring? This session will explore the scope as well as implementation strategies for beginning the journey of measuring the engagement of your members. This session will provide you with a practical framework for implemented engagement scoring for your organisation.
TRACK TECHNICAL
LEVEL
Workshop
Data Tools for a Brave New (Cloud) World
Presented by Jeff Spring, Senior Product Manager - ASI

As iMIS and many clients transition to cloud environments, it’s important to keep systems secure and upgradable (without access to SQL). This session will give you a look at some of the tools that will help you work with data and be successful in the cloud!
TRACK PRODUCT
LEVEL
   

12:30 - 1:15

LUNCH / EXHIBITOR SHOWCASE

 

1:15 - 2:15

Presentation
How to Improve Operational & Membership Performance
Presented by Paul Ramsbottom, Managing Director - ASI Asia Pacific

At this session we’ll share best practices on how to define and measure goals, score and increase member engagement, and grow non-dues revenue.
We’ll cover
• where your association scores on the Performance Maturity Model
• the Triangle of Transformative Performance -- the “secret sauce” used by the most successful associations
• a Performance Measurement Process for reaching your goals sooner
 
TRACK GENERAL
LEVEL
Presentation
Marketing Automation to retain members for the long term
Presented by Newlin Jolme - Integr8tiv

Email Automation is a hot topic and something that everyone does to some degree. This session will explore options available with iMIS and also just general knowledge around email marketing & marketing automation. 
 
TRACK PRODUCT
LEVEL
   

2:15 - 3:15

Personalising the Member Journey - Round Table Discussions
Presented by Paul Ramsbottom, Managing Director - ASI Asia Pacific, and Michelle Lelempsis, Director - Causeis

With more information at your finger tips than ever before how are you harnessing this information and leveraging the power of iMIS to personalise the Member Journey. Join Paul and Michelle as they bring together the two-days of conference topics into one session. Through engagement scoring, Process Automation Plus, personalisation, targeted content, pricing rules and more let’s explore how you can take your members’ experience to the next level. Come along to share and workshop through case studies and new ways to drive your retention and growth. 

 

3:15 - 3:45

ASI Plenary - Ask Jeff
Jeff Spring, Senior Product Manager - ASI

Don't leave the conference without having a chance to ask Jeff about anything you've learnt during the conference, and the future of the product. This session provides unlimited access to one of the key drivers of the product and is often a very insightful session. Not to be missed!

 

3:45

AFTERNOON TEA /CONFERENCE CLOSE

 

Legend

BEGINNER

 

 

INTERMEDIATE

 

 

ADVANCED

 

 

2023 - 2024 NiUG Asia Pacific Partners

 

Founding Partner

 

Global Partner

 

Visionary Partners

 

 

 

 

 

 

 

Innovator Partners

 

 

 

Educator Partner

 

Corporate Sponsors

 

 

In Kind Partners

 

 

 

 

 

 

 

Back to Top