Jobs Board


The following positions have been advertised by our Members. Please contact the advertiser directly for more information, or to apply for a position.

Database Administrator

- Grow and develop your career
- Free parking onsite - Millers Point location CBD
- Sal Pkg $83k - 86k


Overview


The National Trust is the largest community based, not-for-profit conservation organisation in Australia, operating for more than 70 years. Our vision is to bring the heritage of New South Wales to life for future generations. We achieve this by advocating, conserving and protecting our built, cultural and natural heritage and by educating and engaging the community through the sharing and interpretation of all Australian heritage stories in ways that awaken a sense of place and belonging. To achieve this vision we require need to ensure the financial strengthen of the Trust.

The National Trust (NSW) is seeking an experienced Database Administrator to deliver a range of sustainable and efficient technology services to the organisation. This is an exciting new position created from the recently delivered 5 year Strategic Plan for the National Trust. Whilst the initial focus will be on the enhancement and optimisation of our CRM system, you will be involved in a number of major database projects that support core business across NSW.

Proven technical competence and an ability to build strong relationships across the business are all essential qualities, as you will be working with a diverse group of stakeholders. You will need to be both conceptual and hands-on if you are to meet your targets. Your greatest challenge will be to deliver outstanding results whilst respecting the limitations inherent in operating within a largely volunteer workforce.     

About the Role

This is a full time permanent role reporting to the IT Manager. As database Administrator, you will be responsible for:

- Collaborating and coordination with other teams to improve processes and promote effective strategic programs;
- Data Management of the membership database and providing assistance to other users;
- Timely delivery of scheduled and ad hoc reports using the CRM database and various reporting tools;
- Importing and exporting of data from and to internal partners in relation to donor processing, communications, database maintenance and fulfilment;
- Cleaning and data validation prior to import;
- Data quality of imported and exported data;
- Decision making on data classification and storage and identifying any gaps in the process;
- Assisting business areas to develop and document requirements for enhancements to the CRM business system;
- Implementation of data privacy policies, practices and procedures that will ensure the National Trust complies with privacy legislation;
- Working alongside the IT Manager to develop and implement projects related to the  5 year Strategic Plan ;
- Improving and refining other data sets across the organisation; eg Collections management, Grant Management, Facility/Asset Management, Volunteer database

About you

You will be a highly organised forward-thinker, with the ability to multi-task and prioritise work items to maximise your time, whilst also delivering an outstanding service to internal stakeholders and our members.

Additionally you will have the following:

- Excellent oral and written communication skills
- Experience in interpreting and investigating data using SQL and Microsoft Excel
- Strong analytical, problem solving and root-cause analysis skills
- Knowledge of NSW privacy legislation and information security policies
- Minimum of 2 years’ experience working with CRM platforms in a fundraising environment
- Ability to communicate with non-technical audiences
- Ability to build relationships with all levels of the business
- Tertiary qualifications in business systems, IT or a related discipline

It would also be advantageous to have:

- Experience using the IMIS database
- Experience with Microsoft SSRS
- Recognised credibility and commitment to heritage/conservation
- Ultimately we’re looking for that special someone who has an interest on our business and a desire to find ways to run our systems more efficiently. We offer a flexible work environment and value the innovation and creativity that diversity of thought brings.

For a full position description or any enquiries call:  02 9258 0159 or email HR@nationaltrust.com.au

To apply, submit your CV together with a covering letter addressing the key accountabilities to: HR@nationaltrust.com.au

You must have the right to live and work in this location to apply for this job.

Closing date: 22 November 2019 

NB: Flexible Start Date: January 2020

Senior Membership Coordinator

- Iconic Heritage & Conservation based NFP
- Free on-site parking Sydney CBD
- Grow your career


Overview

The National Trust NSW is the State’s largest community based conservation organisation. It operates a number of important museums and leased historic properties while also looking after a large collection of objects and archaeological artefacts. The Trust is committed to providing educational and cultural services that enhance public knowledge and protect our State’s special places.

About the Role

Reporting to the Director of Development and Memberships, this permanent role has primary responsibly for managing the membership life-cycle from enquiry through to renewal. In addition, you will maintain and deliver a schedule of donor and member communications via online and offline channels such as direct mail, email, SMS, social and telemarketing.

You will also be responsible for providing processing, event and scheduling support to increase all additional fundraising income through new and existing funding channels, such as bequests, patron program and community fundraising.

Customer facing, this role is the primary point of contact within the organisation for all membership interaction and enquiries by phone, web, email and post. The right candidate will also be well versed in membership acquisition and be able to transfer this knowledge to our regional properties.

About you

To be successful in this role, you must be able to multitask, be extremely organised and have a high attention to detail. A positive attitude, the flexibility to meet a wide range of job demands and tight deadlines and an ability to work autonomously or as part of a team are also a 'must’.

This role would suit a Business graduate with 2-3 years’ work experience within a membership organisation or fundraising discipline. Ideally you would also have worked within the NFP sector and have a love of the environment or the protection of heritage.

For a full job description or any enquiries please contact HR on 02 9258 0150 or email HR@nationaltrust.com.au

All applications should include a CV and covering letter addressing the Key Accountabilities in the Job Description.

Applications close COB Friday 15 November 2019. Immediate start available