| 10am – 12pm: Morning Session |
| |
|
|
| 10:00 to 10:20am |
|
Leveraging iMIS to support your Member Experience
iMIS is an incredibly powerful engagement platform that you can leverage to drive and increase you Member Experience (MX). In this opening session discover what Member Experience is, why it matters and how iMIS can support your associations path to growth!
Presenter:
Michelle Lelempsis, CiP
Director, Causeis |
| |
|
|
| 10:20 to 11:10am |
|
The Art of Reporting
We will teach you the common data sources to develop reports that you need today. Example reports will include membership, event registrations and data integrity reports. With tips to improve your use of iMIS iQA this session will ensure you have real examples that you can build immediately in your iMIS including:
- Member listing with search options
- Event delegate for specific events and balance owed
- Data integrity report: Missing data, erroneous
Presenters:
Michelle Lelempsis, CiP
Director, Causeis
Conrad Henley-Calvert, CiP
Solutions Consultant, Causeis |
| |
| 5 minute interval |
| |
| 11:10 – 12:00pm |
|
Personalised Pricing
Have you considered how you can incentivise or personalise pricing? Imagine if you could offer your new members a special rate to attend your upcoming webinars? Or offer long-time members complimentary registrations? Or even have a specific discount option for targeted members.
In this session you will discover the ins-and-outs of all things pricing, promotion codes, dynamic groups for pricing and how you can really personalise price!
Presenters:
Michelle Lelempsis, CiP
Director, Causeis
Conrad Henley-Calvert, CiP
Solutions Consultant, Causeis
|
| |
|
|
| 2pm - 4pm: Afternoon Session |
| |
|
|
| 2:00 – 2:50pm |
|
Use Process Automation to Streamline Member Communications
Through the use of iMIS Process Automation Plus did you know you can automate common membership, events and engagement emails or alerts? In this session you will learn how to create the following real examples that you can take-away and implement in your association.
Welcome email to new members and post-14 day touch point email
Reminder to delegates three-days prior to an event or webinar
Personalised reminder to member to complete their CPD schedule
Presenters:
Travis Campbell, CiP
Consulting Manager, Causeis
Ashley Hunt, CiA
Solutions Consultant, Causeis |
| |
|
|
| 5 minute interval |
| |
|
|
| 2:50 – 3:40pm |
|
Make your Events sparkle
Do you really know how to make your events sparkle? By understanding the full A-Z of iMIS events from within Staff Sites, RiSE, pricing options and discount codes, you will learn how to make your events from zero to hero! In this session you will learn how to create the following real examples that you can take-away and implement in your association.
Using Staff Sites to manage your events and registrations
Creative ways to make your events sparkle online with RiSE
Presenters:
Travis Campbell, CiP
Consulting Manager, Causeis
Ashley Hunt, CiA
Solutions Consultant, Causeis |
| |
|
|
| 3:40 – 4:00pm |
|
Bringing it all together to deliver exceptional Member Experience
You have just explored the A-Z of MX, now let’s piece it together to showcase what powerful ideas you can run with to enable your association. With reporting, Process Automation, personalised pricing and more discover how other iMIS organisations are taking advantage of iMIS to leverage really exceptional member experiences.
Presenter:
Michelle Lelempsis, CiP
Director, Causeis |